At Ming's Beauty Bar, we are committed to providing our valued customers with top-notch products and services. To ensure your shopping experience is as seamless as possible, please review our shipping and return policy below. By purchasing, you're confirming that you've read & understood all policies below & all details within our website.
Shipping Options:
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Same Day Shipping: Need your hair products in a hurry? We offer same-day shipping for just $10. Orders placed before 6pm will be shipped on the same day.
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1-3 Day Shipping: Enjoy the convenience of our affordable 1-3 day shipping option for just $5.99.
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Free Pick-Up: For our local customers, we offer a free pick-up option. Simply select this choice at checkout and collect your order at our given location during our business hours.
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Overseas Shipping: Shipping internationally? We offer overseas shipping for $12.99. Please note that international shipping times may vary.
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Hand Drop Offs: Opt for our hand drop-off service for $7. We'll deliver your order right to your doorstep, ensuring a safe and secure delivery.
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Returns and Exchanges:
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Refunds: We do not issue refunds. However, your satisfaction is important to us, and we offer exchange options for your convenience.
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Exchange Eligibility: Unopened bundles/wigs in their original packaging may be exchanged for different textures, providing you with flexibility in your choices.
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Product Condition: To be eligible for an exchange, products must remain in their original, unopened condition. This ensures that we can provide high-quality products to all our valued customers.
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Return Process: Returns are only accepted in person or via delivery if pictures are sent to us, clearly depicting any broken or damaged products. This helps us assess the condition of the items and process your request promptly.
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Hot Tools Coverage:
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Our hot tools come with a 1-year coverage period. Please reach out to us within this timeframe if you encounter any issues with your hot tools, and we will assist you accordingly.
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At Ming's Beauty Bar, we aim to provide the best shopping experience possible, and our shipping and return policies are designed with your convenience and satisfaction in mind. If you have any questions or need further assistance, please don't hesitate to contact our customer support team. Thank you for choosing us for your hair care needs!